Average Score (602 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

602 Ratings

4.6 Average

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  • Arleen B.10-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    at checkin i mentioned 6-7 problems i am having. i think 1 was fixed. so much for expert service???

  • Blanca D.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Maria R.10-25-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    The experience was nice and smooth, we walked in the car was ready for test drive, the staff was great , in about two hours I drove off with a brand new vehicle, traded in my truck, highly recommend these dealership

  • Thomas P.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    5 estrellas

  • Brian E.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Louis R.10-24-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Regina H.10-23-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    This is my 3rd consecutive lease with Gunther Volkswagen.

  • Lisa N.10-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Good communication good experience

  • Viktoriia K.10-23-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Harry Alan L.10-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Waited over 3 Hours for my service. Totally unacceptable. No one ever came by to explain what the delay was . Horrendous customer service. Every time I bring my car in for service nothing but delays. Extremely poor customer service. Have to rethink buying a Volkswagon from Guther.