Average Score (642 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

642 Ratings

4.6 Average

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  • Larry S.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Lucas was great and made it all happen quick, easy and fast

  • Ernesto R.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Thank you for making the maintenance schedule of my Atlas so easy and fast.

  • Nicole-louise L.09-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    I ultimately didn’t get the car I was hoping for. Never even got a call to see how things were going. I would have traded up.

  • Kerstin K.09-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Agnes S.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Hermann F.09-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Had to bring my 2024 ATLAS twice for the same issue (engine malfunction) and I have the sense they don’t know what they do or how to fix it unfortunately. They will tell you it’s fixed and will give you a bunch of paper with reports. The day after my car started popping lights up with the same issue. Right now I have the same problem after it was supposedly fixed. I think I will need to lemon law this thing. Very unreliable.

  • Jeanne K.09-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    When I have an appointment, I'm not sure why an oil change and tire rotation takes 3+ hours.

  • Lynette D.09-08-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Josh J.09-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

  • Ernesto P.09-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025