Average Score (627 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

627 Ratings

4.6 Average

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  • Mauricio G.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Mark T.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My service advisor, Drew, provided outstanding service along with excellent communication throughout my service and warranty repair.

  • Laurie Z.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Maria G.09-29-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    Friendly and fast

  • Wayne B.09-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service took care of my problem. They were ready to deal with this time.

  • Brian R.09-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The attention that Lucas provided was outstanding. Was extremely impressed with your service staff.

  • Mickey M.09-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The service advisor keeps you informed and answer my questions

  • Villardia S.09-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service Drew was very kind and meet my needs (service advisor) Vanessa was the sweetest (service cashier)

  • Daniel T.09-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Good deal, great staff!!

  • Classey M.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Professional Employees