Gunther Volkswagen Delray Beach Customer Service

Customer Service

Our Volkswagen dealership team is immensely proud of our staff's dedication to VW customer service. We strive to be transparent, friendly, and helpful from the moment you call us or step onto the lot until you've found everything you're looking for. We invite you to use our feedback system below to let us know if we succeeded in this during our recent interaction with you.

When you work with our team, you can rest assured that you'll be well-cared for. We do not use games or gimmicks to make sales. Our staff and leadership team believe that honest business is the best way to succeed in the marketplace.

VW Dealer Customer Service

We care about our community here in Delray Beach, FL. We do our utmost to show this by going above and beyond for our customers. Our finance team works hard to try and get you the low-rate financing deal you deserve, and our sales team makes sure you know about all of your options. We'll also greet you with a smile when you arrive at the lot so that your experience can be relaxed and pleasant.

Our commitment to VW customer service does not end when you're done shopping with us. We will always take your call, even after you've left the lot in your new vehicle. We want the entire experience of owning and driving your Volkswagen car to be just as engaging and positive as the time you spend with us.

We'd love to hear about your VW customer service experience with our team, regardless of the content of your feedback. Please use the form on this page to submit any questions or comments about your time working with us.


Nyam Smith

Nyam Smith
Director of Customer Experience

Nyam Smith is the Director of Customer Experience at Gunther Volvo and Volkswagen Delray Beach. He works to ensure customer service levels are met or exceeded in the sales and service departments. Nyam has worked as an executive director with two of the largest YMCAs corporations in the country, the YMCA of Greater New York City and the YMCA of the Twin Cities. Nyam is a skilled communicator and listener with a knack for remedying conflict and keen organizational skills which allow for effective delivery of outstanding service. Maintaining the highest level of integrity; dedicated to providing reliable and friendly service without ever compromising the reputation or competencies of the Volvo or Volkswagen Brands. Nyam is a native New Yorker who loves golf and the beach.

Contact

Gunther Volkswagen Delray Beach

2401 N Federal Hwy
Directions Delray Beach, FL 33483

  • Sales: 561-243-4600
  • Service: 561-243-4600
  • Parts: 561-243-4600

Hours

  • Monday 9:00am-8:00pm
  • Tuesday 9:00am-8:00pm
  • Wednesday 9:00am-8:00pm
  • Thursday 9:00am-8:00pm
  • Friday 9:00am-8:00pm
  • Saturday 10:00am - 7:00pm
  • Sunday 12:00pm-6:00pm
See All Department Hours

Dealership Hours

  • Monday 9:00am-8:00pm
  • Tuesday 9:00am-8:00pm
  • Wednesday 9:00am-8:00pm
  • Thursday 9:00am-8:00pm
  • Friday 9:00am-8:00pm
  • Saturday 10:00am - 7:00pm
  • Sunday 12:00pm-6:00pm

Parts Dept. Hours

  • Monday 7:30am-6:00pm
  • Tuesday 7:30am-6:00pm
  • Wednesday 7:30am-6:00pm
  • Thursday 7:30am-6:00pm
  • Friday 7:30am-6:00pm
  • Saturday 8:00am-5:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30am-6:00pm
  • Tuesday 7:30am-6:00pm
  • Wednesday 7:30am-6:00pm
  • Thursday 7:30am-6:00pm
  • Friday 7:30am-6:00pm
  • Saturday 8:00am-5:00pm
  • Sunday Closed

Body Shop Hours

  • Monday 7:30am-6:00pm
  • Tuesday 7:30am-6:00pm
  • Wednesday 7:30am-6:00pm
  • Thursday 7:30am-6:00pm
  • Friday 7:30am-6:00pm
  • Saturday Closed
  • Sunday Closed


Make An Inquiry