Average Score (602 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

602 Ratings

4.6 Average

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  • Richard L.08-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Overall great experience.

  • Natasha S.08-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I had to get my car towed there for a dead battery . Drew made sure to expedite my service the next morning. Thank you

  • Deborah M.08-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Drew is always helpful. I didnt make an appt but was able to take me then. Vanessa is always a pleasure to deal also. Friendly and awesome. Great teamwork. Drew called and explained what needed to be done. Listened to my issues

  • Rollins V.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Michael H.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Joyce G.08-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Larry M.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Everything was smooth and pleasant. The staff was professional and the overall experience was great.

  • Nyambolo S.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Lawrence C.08-25-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Sales Rep Zarko was pleasant to work with. The model and color of the car that I was interested in was available for same day delivery. The price was in the ballpark of what I was expecting. The dealership was in my town

  • Lawrence C.08-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    I experienced a vibration problem at speed and during breaking and scheduled an appointment 2 days later. A loaner vehicle was provided and the problem was isolated documented and resolved quickly. Service rep Montira was pleasant and helpful to work and kept me informed of the repair status