TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Average Score (626 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2020
The staff is courteous and professional.
TYPE:ServiceMODEL:AtlasYEAR:2019
Our 40 thousand pound service when my wife had to bring the car because I was in ICU in the hospital. Volkswagen service rep prioyized my car so that my wife could return to hospital to be with me. But ignoring all my priorities Volkswagen service rep said to my wife bring the car tomorrow. My wife had no choices she brought the car for service. After service VW called to say they forgot to change air filters. My wife had to bring the car. This time CarPlay software was not activated and we had no mas.
TYPE:ServiceMODEL:AtlasYEAR:2024
Service was ok took the hole day for an oil change since morning drop off…also they should teach the mechanics to not drive customers cars with dirty hands… my hole door panel was dirty an I think that’s disrespectful….
TYPE:ServiceMODEL:TiguanYEAR:2024
Best team in Miami
TYPE:ServiceMODEL:TaosYEAR:2024
My experience was smooth and quick. Thank you!
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2022
Courteous service. Good communication. Knowledgable service rep.
TYPE:ServiceMODEL:TiguanYEAR:2019
I would’ve given 0 rating if I could’ve.
TYPE:SalesMODEL:TaosYEAR:2024
Easy to deal with and listened to our needs.