Average Score (627 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

627 Ratings

4.6 Average

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  • Margaret B.11-19-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Mike was the Best!

    11-19-2024

    Thank you for your feedback! Gunther Motor Company reviews every survey to improve customer experience processes.

  • Linda B.11-18-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Yalcin A.11-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I've been to the Coconut Greek dealer before. It's definitely better. 4 hours and 20,000 miles is a very long time for maintenance and they delivered it 10 minutes late. They also delivered my vehicle without washing it. This made me sad. I gave 3 stars because of the service quality at the Coconut Greek dealer.

  • Mark G.11-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Stewart B.11-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I waited more than four hours (with an appointment) to have a battery installed. The charge for this service was totally outrageous—-over $500. No way I would return to this dealership.

  • Carmen T.11-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Buena y profesional atención ,amabilidad

  • David S.11-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Sherryl Y.11-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Howard M.11-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Jose D.11-10-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Knowledgeable sales staff

    11-11-2024

    Thank you for your feedback! Gunther Motor Company reviews every survey to improve customer experience processes