Average Score (626 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

626 Ratings

4.6 Average

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  • Arlene D.11-28-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Dean was wonderful , he is the only one I will deal with. He made sure I was taken care of right away

  • Laurie L.11-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jacqueline J.11-26-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Rebecca J.11-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Jerry C.11-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Fast

  • James S.11-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Mary-lathrop W.11-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    HAving done research, I determined I wanted to test drive 2 VWs and contacted a salesperson. We set a date, he followed up to confirm and was very clear about the time he had for me on the day of our appointment. He met each of my expectations and needs clearly and without any creepy salesmanship.

    11-21-2024

    Thank you for your feedback! Gunther Motor Company reviews every survey to improve customer experience processes.

  • Classey M.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Alice P.11-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Andrew in service was top notch My appointment was at 12.00 and told Andrew I have a work related call meeting at 3:00pm so will have to leave if my lease car isn’t ready! He assured me it would be ready and it was ready at 2:00 very impressive. Thank you

  • Kenneth B.11-19-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Service advisor was great. But it took them over two hours to get to my car even with an appointment. Was just having one tire changed.