The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Ralph S.12-06-2024
TYPE:ServiceMODEL:TiguanYEAR:2019
All Work was done and more than I expected, because I was noy completely informed about the many repairs that had to be done when I received the final bill, only warranty work was approved but I only learned of ALL repairs after I received the final bill and reviewed it when I got home. A summary should have been given, I only knew of the Front passenger side suspension, and ECP light coming ON which the service rep said was due to low battery, but did not specify the actual battery readiing, however I have not experienced slow cranking or delay when Starting the engine therefore I declined all suggestions and will have the battery tested at a repair shop for free
Linda N.12-05-2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Grody was so professional and honest with me. I truly appreciated this about timing and status updates.
Vesselin K.12-05-2024
TYPE:ServiceMODEL:TaosYEAR:2022
Marcia M.12-04-2024
TYPE:ServiceMODEL:AtlasYEAR:2024
It was explained to the dealer that the owner was out of the country where there was very limited access to internet. Two phone numbers were provided for receiving phone calls and no calls were received.
