Average Score (626 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

626 Ratings

4.6 Average

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  • Allen B.12-17-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Everything went smooth and fast Garrison was great The lady in finance was excellent

  • Sandra S.12-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    5 star. Excellent service could not ask for any better. Very kind good customer service.

  • Connie M.12-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Gunther Volkswagen is outstanding everyone on the staff is very very helpful including BEAU BRADY the sales person GRODY ABREU the service rider everybody is just outstanding at Gunther Volkswagen. I highly recommend the place and I send a lot of business there.

  • Vesselin K.12-15-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service and excellent customer service experience. Love the new building and waiting area

  • Roy P.12-15-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    There is always room for improvement. I must say that Godry A. and the rest the team are courteous, professional and efficient.

  • Deeanne C.12-14-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great experience. Lucas was Very knowledgeable and kept me up on my progress.

  • Monika H.12-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    I always have good experience with my service provider Lucas

  • Barbara R.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Just a simple oil change/tire rotation without any issues

  • Bunnie S.12-13-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    5 star. Thank you! Grody

  • James S.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Ever since I leased a Tiguan 09-23, the entire situation has been beyond disgusting. The vehicle needed to be turned in under Lemon Law, but BW refused any such actions. The Dealer attempted to make a deal to exchange to a Taos, but with all of the hidden incidentals associated with the new lease, I’ve spent over $11K for two inferior automobiles. This will be the LAST TIME I will ever consider buying a VW. I cannot wait until this current lease is over so I can walk away from the entire situation. The worst inter actions with any Dealership I’ve had for the past FIFTY years!