Average Score (626 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

626 Ratings

4.6 Average

Models
Types of Survey
Filter by
  • Larry S.12-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Great from start to follow-up to finish…

  • Donald G.12-23-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • James L.12-22-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    No comment

  • Sheri R.12-22-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Should have been shown more inventory. Saleman was nice but in a hurry to sell another car and didn't explain everything about my car. We had to make a special trip back to go over everything.

  • Joseph A.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I thought the service was very good. The service managers were excellent. Grody and Lucas were great. My only reason for 4 stars instead of 5 was what I believe was a billing mistake. I brought in a mailer sent by VW that included $10 off if I brought the car in for service mid-week. I can't find that $10 credit on my bill and haven't had the chance to run by the service area to inquire about this.

  • Benjamin B.12-19-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Dawn F.12-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Ellen E.12-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Mirjana M.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Michael A.12-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020