TYPE:SalesMODEL:TiguanYEAR:2024
Average Score (602 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:ArteonYEAR:2023
When I recently took my VW Arteon to check what I thought was a computer system malfunction, it turned out to be a simple fix, but what was outstanding was the efficient guidance and excellent service by Lucas, who took care of everything, took the opportunity to execute a (pending) re-call and sent me on my way...very happy customer.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Great from start to follow-up to finish…
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
No comment
TYPE:SalesMODEL:JettaYEAR:2025
Should have been shown more inventory. Saleman was nice but in a hurry to sell another car and didn't explain everything about my car. We had to make a special trip back to go over everything.
TYPE:ServiceMODEL:TiguanYEAR:2019
I thought the service was very good. The service managers were excellent. Grody and Lucas were great. My only reason for 4 stars instead of 5 was what I believe was a billing mistake. I brought in a mailer sent by VW that included $10 off if I brought the car in for service mid-week. I can't find that $10 credit on my bill and haven't had the chance to run by the service area to inquire about this.