Average Score (626 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

626 Ratings

4.6 Average

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  • Brandey E.12-31-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Henry B.12-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Erika H.12-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    The wait was too long ! I was advised to come back in 2-3 weeks to change out a recalled item ! Another inconvenience for me !

  • Jeff E.12-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Gunther staff fixed our Tiguan faster and, on the time, they say it would be. The staff is great too.

  • Carole-barbara W.12-28-2024

    TYPE:SalesMODEL:JettaYEAR:2025

  • Edward P.12-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Brian E.12-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Peter D.12-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Fernando Y.12-26-2024

    TYPE:ServiceMODEL:ArteonYEAR:2023

    When I recently took my VW Arteon to check what I thought was a computer system malfunction, it turned out to be a simple fix, but what was outstanding was the efficient guidance and excellent service by Lucas, who took care of everything, took the opportunity to execute a (pending) re-call and sent me on my way...very happy customer.

  • Lucas C.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019