The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Jason-michael S.01-13-2025
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
I had to return my previous 2024 Cross Sport due to a lemon law issue. I chose to return it to Gunther in Delray as my experience with VW of Pompano was less than subpar. From my first interaction with Vasil in the service department to return my vehicle to then him having Zarko waiting to discuss the purchase of a new vehicle with me it was a great experience. Zarko was knowledgeable about the vehicles and the current National rate offerings through VW Credit, and was able to assist me in the buying process.
Jose Antonio B.01-12-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Very good
Janice G.01-12-2025
TYPE:ServiceMODEL:TiguanYEAR:2022
Staff/Great Service
David M.01-12-2025
TYPE:ServiceMODEL:JettaYEAR:2024
Michael-eugene K.01-12-2025
TYPE:SalesMODEL:TiguanYEAR:2024
Stephen was great with helping get out of my car and into something new.
Robert K.01-11-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2021
Dropped off car went home and car was serviced very timely and was called to pick it up
Heidi S.01-11-2025
TYPE:ServiceMODEL:TaosYEAR:2023
Rosanna C.01-11-2025
TYPE:ServiceMODEL:PassatYEAR:2018
Service were able to address my issue same day with the vehicle.
Marisa U.01-11-2025
TYPE:ServiceMODEL:JettaYEAR:2021
Robert K.01-10-2025
TYPE:ServiceMODEL:ID.4YEAR:2024
I leased a new 2024 VW ID.4 under the VW of America lease program and Gunter VW of Delray Beach, Florida wrote the lease at 7,500 miles per year when the corporate program AND Gunther's ads clearly state that the lease is 20,000 miles over the 24-month term. They stated that the miles were reduced because the car had factory installed floor mats even though the lease deal was written at the MSRP including the floor mats. Clearly the floor mats are not worth a 5,000 mile reduction in the terms of the lease. This is a Bait and Switch tactic since I specifically asked the saleman before coming into the dealership whether the car he called me about meets all the terms of the nationally advertised lease deal and he assured me it did. That is why I came into the dealership.
