Average Score (626 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

626 Ratings

4.6 Average

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  • Robert K.01-11-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Dropped off car went home and car was serviced very timely and was called to pick it up

  • Heidi S.01-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Rosanna C.01-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Service were able to address my issue same day with the vehicle.

  • Marisa U.01-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Robert K.01-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    I leased a new 2024 VW ID.4 under the VW of America lease program and Gunter VW of Delray Beach, Florida wrote the lease at 7,500 miles per year when the corporate program AND Gunther's ads clearly state that the lease is 20,000 miles over the 24-month term. They stated that the miles were reduced because the car had factory installed floor mats even though the lease deal was written at the MSRP including the floor mats. Clearly the floor mats are not worth a 5,000 mile reduction in the terms of the lease. This is a Bait and Switch tactic since I specifically asked the saleman before coming into the dealership whether the car he called me about meets all the terms of the nationally advertised lease deal and he assured me it did. That is why I came into the dealership.

  • Nicole M.01-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Seth-david B.01-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    rushed by Franco to close the deal. sales manager was very helpful , and kind. Very pleased with a fair deal but didn't like to be pushed.

  • Christian C.01-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Mark D.01-06-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Kye M.01-06-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024