TYPE:ServiceMODEL:TaosYEAR:2024
When I have an appointment, I'm not sure why an oil change and tire rotation takes 3+ hours.
Average Score (602 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2020
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:Golf RYEAR:2023
Montera went above and beyond, definitely my best experience thus far
TYPE:ServiceMODEL:JettaYEAR:2019
I dropped my can @ 12:15pm for a 12:30pm appointment. I came back at 2pm and my car had not even been taken!
TYPE:ServiceMODEL:TiguanYEAR:2020
The advisor wasn’t transparent enough. Kept giving me the run around. Just lie for know reason.
TYPE:ServiceMODEL:TiguanYEAR:2022
My service technician was the best. Explained everything and stopped by to let me know progress. After using Gunther’s service department I would like to share she was the best technician I ever had. She is an asset to the team. My car was done in a timely fashion.
TYPE:SalesMODEL:Jetta GLIYEAR:2025
Stephen was very personable and low key. Helpful.
TYPE:ServiceMODEL:TaosYEAR:2024
Lucas was friendly, helpful and kept me updated on the service status at my appointment.