Average Score (649 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

649 Ratings

4.6 Average

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  • Robert F.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Genevieve Z.08-14-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    This dealership is the best! Their service department , including Drew and Vasile is the most customer oriented that I’ve seen. Being in the transportation business my whole life, I know the value a good service department brings to a dealership! These guys are the best!

  • Magali C.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Too much wait for a diagnosis

  • Rosemarie P.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Brett J.08-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Louis L.08-13-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    The first quote I received to repair my Passat was EXTREMELY over priced.. parts were double at other repair shop!! Final cost was within reason..I will twice about bringing my Passat back to Gunther VW for any other work!!

  • Rosa-d M.08-13-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Excellent customer service with Matt Tango. Very informative with details and the whole was smooth. Excellent service!

  • Edith D.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The salesman mostly

  • Abbey H.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I had an emergency and they took me right in. So kind and helpful.

  • Leslie G.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent customer service!!! Amazing experience!!