Average Score (602 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

602 Ratings

4.6 Average

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  • Edith D.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The salesman mostly

  • Abbey H.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I had an emergency and they took me right in. So kind and helpful.

  • Leslie G.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Excellent customer service!!! Amazing experience!!

  • David-lee A.08-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    We liked just about everything about the Gunther Volkswagen Dealership....state of the art remodel, great coffee machine. The service and attention our sales associate was THEE BEST, over-the-top. Steven was very knowledgeable, friendly, a great communicator, not pushy or aggressive like most of the other dealerships we visited on our journey to purchase or lease a new car. We had absolutely no intention of leasing/purchasing a car when we walked into the Gunther Dealership in Delray Beach. The sales experience was not stressful and we pleasantly surprised with the low-key approach we experienced. We feel like we have a new friend in Steven. On a negative note, he paper signing process with Alex, from finance, was a little rushed and I thought it would have been a lot less stressful if he slowed down and we could would ended up with a better understanding of what we were signing and committing to.

  • Angela D.08-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    great customer service always !! Service associate Drew is wonderful.

  • Charles B.08-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    They help right. But away had no time on sheat had tire problem on 95 and it taken care asap grate service 0

  • Montira T.08-10-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Charmeca M.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Service advisor Lucas was AMAZING! He explained everything correctly. The only bad thing was I sat at the dealership from 9:30am to 4pm

  • Howard L.08-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service

  • Bruce G.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    5 Stars - Related to finally getting to the end of the Journey to get me a spare key, as the tow truck driver lost my original key